How it works
Our in-house designers will work with you to create a unique photobook to suit your needs.
We will initially spend a bit of time with you on the phone to go through your requirements and ideas and then it will be up to us to do all the hard work, creating a masterpiece for you.
Step 1
Initial contact will be made to discuss your specific requirements; we’ll go through what you have in mind for this particular photobook and what suggest would be suitable. Set aside approx. 15-20 minutes for this process.
Step 2
We will provide you with a dedicated quote and a timeframe for this project.
Step 3
You will need to supply us with the photos and text you wish to include in your photobook,
all in digital format. As well as a 50% down-payment to begin work.
Please note this payment is non refundable should you choose to discontinue or cancel the project.
Step 4
We will take over from here, taking into account all the information you supplied us with, along with the photos and text and we’ll commence the production of your very own professionally designed photobook.
Step 5
We will send you an initial proof of concept with only a few pages ( cover and 2 internal pages), to assure we have achieved the right ‘feel’ for your photobok.
Step 6
Using your feedback we will continue to create the entire photobook and send it to you for review. Please note that throughout the entire process you have 2 review cycles available for each section. A section will include approx 12 pages. Any additional reviews will be charged separately.
Step 7
Once the book has been finalised it will be printed and delivered to you !
FAQ
· How do I organise my photos and get them to you?
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We will need your photos in digital format, ( .jpg / .jpeg ) and at a reasonable resolution, ideally 300 dpi.
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If you are scanning in old documents or original photos, make sure you scan them in at the highest resolution possible, minimum 300 dpi and save it as a .jpg file
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Once you have collected all your photos and text bits you have the option of zipping the files and uploading it to us using our Send a File services; http://www.xbook.com.au/Help/Upload_Files.php
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Alternatively you can burn them all to a cd/ dvd and post it to us at
Xbook, P.O. Box 544 East Bentleigh VIC 3165 Att: X-Design Team -
Please note that we cannot treat all images and text submitted as final and take no responsibility for such errors as spelling mistakes. Please take the time to spell check your text prior to sending it to us.
· How many pages make up a designer Xbook photobook ?
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The minimum we work with is 24 pages, ie 12 sheets = 24 sides and it can go all the way up to 100 pages, depending on the style and size of your photobook. Please note the covers of the books are also considered pages.
· What sort of expert / professional design service can I expect?
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At Xbook design services we work with you to create a memorable photobook for you and your family. It is a consultative process.
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We apply our skills, experience and resources into every project;
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Photo selection - You will have to do the initial selection and labeling of your photos, however we will go through your photos and pick out the best ones.
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Photo manipulation, we will crop, re-touch and adjust your photos to bring out the best in them.
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Layout and backgrounds, we use your photos as well as a range of background designs for your photobook pages and create some amazing layouts, we also use various scrap-booking embellishments to enhance the look and feel of your photobook.
· Am I able to review my photobook prior to printing?
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Yes, of course. The way it works is we will initially provide you with a proof of concept ( only 2- 3 pages ) to review– this is your first review point. We will them take your feedback onboard and go on to finalise your book in sections.
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Every section we complete ( approx 12 pages ) we will send to you for review - this is your second review point.
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Once the book is finalised we will send you a low resolution digital copy via email for final approval. Once you are 100% happy we will proceed to print the book.
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Please keep in mind we only include 2 review points in our quote, all additional reviews and amendments will incur additional costs that will be discussed separately.
· What are the payment options?
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We accept all credit cards and also direct deposits.
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Please note that 50% is payable on commencement of the project and 50% on final approval, prior to printing.
· How are the books packages and delivered?
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We take the utmost care in packaging our photobooks for the delivery process. Our photobooks are packed in dedicated cardboard boxes.
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We deliver our photobooks worldwide.
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Within Australia we use Australia Post’s Express Post satchels for delivery, so that we can track the item all the way to your hands.
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For bulk orders we use a dedicated courier service.
· Can I order multiple copies of my photobook?
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Yes, of course. However please note you will need to advise us of this as early on as possible so that we organise it for you.
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Please note that additional copies of your book will be cheaper, as the design element is only charged once.
· What is the turnaround time to produce my photobook?
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Creating a photobook for you is a joint effort between our designers and yourself.
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We estimate approx 4-6 weeks to design your initial book and then depending on your feedback it can be as quickly as an extra week to receive your book or longer.
· How is my personal information, photos and text, secured?
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At Xbook we take care of all our customers, and treat each one with respect, keeping all your information private and discrete.
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Please see our privacy policy for details.
· What about copy rights?
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It is solely your responsibility to provide us only with material that you have copy rights for.
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Xbook will not have any copy rights to any part of or to your finished photobook.
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Please see our terms and conditions for details.